Effective Date: July 3, 2024
At Tracy Infotech Ltd, we strive to provide the best services possible. However, if you are not completely satisfied with your purchase, we offer a refund policy under the following conditions:
1. Eligibility for Refund
Refund requests must be made within 30 days from the date of purchase. To qualify for a refund, your request must meet the following criteria:
– The service was not performed as described.
– You must provide proof of purchase.
2. Requesting a Refund
To request a refund, please contact our customer support team at info@tracyinfotech.com with your order details and reason for the refund.
3. Processing Refunds
Refunds will be processed within 14 business days after we receive your refund request, assuming it meets our eligibility criteria. Refunds will be issued using the original payment method.
4. Non-Refundable Services
Certain services may be non-refundable or subject to specific terms. Please review the service descriptions for more detailed information.
5. Changes to This Policy
We may update this Refund Policy